I was sixteen years old when I
got my first job at a nursing home kitchen.
While I was in high school, I worked there part-time, mostly after school
and on weekends. It was a decent job and
I was paid well for my service. I worked
mainly in the kitchen, preparing meals and food trays for the residents in the
building, and then cleaning the dishes when the meals were over. After I graduated high school, I started
working there full-time and began serving in the dining room. That was when I met Mary Alice.
Initially,
I was quite nervous to work in the dining room.
I was somewhat shy, and I would have one-on-one contact with the
residents, taking their orders and serving their food, all while ensuring their
comfort and delight. My first day, I
went around the dining room awkwardly, taking the residents’ orders patiently. Each resident was unique in that they had
different capabilities. Some residents
could read and talk quite well and knew what they wanted. Others needed help reading the menu or making
their decisions and others couldn’t speak at all. The one resident in the room who needed the
most help was Mary Alice.
“She’s
blind,” the activities coordinator told me.
“You’ll have to read her the menu and describe the items.”
I
walked over toward Mary Alice where she was seated in the corner of the dining
room. She was a small, elderly woman
with short hair that had likely gone gray quite some time ago. I couldn’t see her eyes because she was
wearing a pair of stylish sunglasses, bejeweled on the side and with big rims.
She wore a bright yellow sundress that made the corner of the room glow. Mary Alice sat with two older black women,
named Loretta and Mary. Loretta was
almost completely deaf and Mary had a hard time saying what she meant. Loretta was a larger black woman with long,
gray hair, wearing a heavy sweatshirt because she was often cold. Mary was a very thin, taller woman with thick
glasses and a blanket over her. The
three were having a lively conversation about Loretta’s family when she was
growing up.
Arriving
at the table, I approached Mary Alice cautiously and knelt down next to her
chair. I felt a little nervous before I
greeted her. I had never met a blind
person before, and I wasn’t sure if I should act any differently. They definitely did not train me for this in
the kitchen.
“Hi,
Mary Alice,” I said.
“Why,
hello there, friend,” she said. Her
voice was soft and sweet.
“I’m
here to take your order for lunch,” I told her.
Mary Alice
explained that she had a hard time eating foods that were hard or crunchy, so
she selected menu options that were easier for her to chew. She told me that I had a lovely voice and
that I sounded like a sweet young man.
She made me blush and smile, but she didn’t get to see any of that. The first day I met her, I helped her eat her
food and let her know where all of the things were on her plate.
“At 12 o’clock
is your roast pork,” I told her. I was
instructed to use the visualization of a clock to help her out. “At 3 o’clock are your peas, and your mashed
potatoes are at 6 o’clock. Can I get you
anything else?”
“Could I have
more coffee, Rob?”
“Of course,
Mary Alice,” I said.
“Just a little cream
and no sugar.”
My initial
contact with Mary Alice was brief, but I gathered that she was a really sweet
woman from her polite manners and how soft-spoken she was. Despite being blind, she was quite capable of
eating by herself, and could even walk with the guiding hand of a nurse.
After working
in the dining room for a few weeks, I began to get the swing of things. Upon meeting Mary Alice, I would usually go
up to her and tell her that it was me, but one day, I didn’t do that. I walked up to Mary Alice with a smile and
greeted her.
“Hi, Mary
Alice,” I said to her.
“Hello, Rob,”
she replied. “I haven’t seen you in a
few days.”
“You knew it
was me,” I said in surprise.
“I never forget
a voice,” she grinned.
As I began
reading her the options for lunch, she stopped me and said, “You know
something, Rob, I can really hear the smile in your voice.”
Her compliment
caught me off guard and made me smile even more. Hearing Mary Alice say that bolstered my
confidence and made me realize the kind of positive energy I exuded when I
worked in the dining room. Those kinds
of interactions with Mary Alice were the most rewarding parts of my experience
at the nursing home.
As Mary Alice
and I became closer, she eventually disclosed to me the story of how she became
blind. She told me that she was an
alcoholic, and that she drank so much that she severely damaged her stomach and
needed surgery. As a result, she had a
much smaller stomach now and could not eat as much. Toxins in her body from the drinking and the
stomach damage led to her blindness. She
told me that she used to be a terrible person and neglected her family because
of her alcoholism. She was in a dark
place.
“You know,
Rob,” she began, “I wasn’t always this nice.”
Her frankness always
made me smile. “What do you mean?”
“Well, I’m in
an alcoholic, and I used to drink so much and forget about my family. It was really bad. I would drink every night, and I would leave my
kids alone. I didn’t like myself very much
back then.”
“You are very lovely
now, Mary Alice,” I told her.
“Where’s your hand,
Rob?” she asked.
I put my hand on
hers and she smiled. She then gripped my
hand lightly and said to me, “Do you take good care of your mother?”
“I do,” I told her
confidently. “I love her a lot.”
Mary Alice smiled,
and then I left to take care of another resident’s table.
Even though I
was working in the dining room and assisting other residents, I often sat with
her after the meal was over and talked. Over
the course of my time there, she talked to me about many things. She asked me if I pray to God and whether or
not I had a girlfriend, and also talked to me about stories from her childhood
and life. She was a great listener, and
she would always hold my hand gently while she talked to me. I told her about my plans to go to college,
and she always supported me. Mary Alice
was especially sweet to me and complimented me often. She said that I was one of the sweetest boys
she had ever met. She made me blush nearly
every day.
When I moved to
California for college, my friend Kim, with whom I worked at the nursing home,
texted me to say that she let Mary Alice know that I was studying in
California. Her health has been more
compromised lately and she is only able to eat pureed foods. Over winter break when I return home to
Pittsburgh, I hope to visit Mary Alice and ask how she is doing. I will never forget the times I spent with
this woman, who taught me that seeing a person involves a lot more than looking
with one’s eyes.
Dear Rob,
ReplyDeleteWhat a beautiful story. Thank you for sharing it. You told it well and your descriptions of your job at the nursing home and your gradual friendship with Mary Alice is engaging. She sounds like a brave woman who learned a lot during her lifetime. The only thing I would suggest in this story is to include more of your own life and what was happening for you as a 16 year old, and what it meant in what is typically a fragile time as a teenager, to have the presence and wisdom of this woman in your life. Great work!